INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to provide accurate and detailed product images to ensure that what you see on our website is what you receive. However, please keep in mind that due to variations in monitors and display settings, there may be slight color differences between the product image and the actual product. If you have any concerns about the product you receive, please don't hesitate to contact our customer service team.

Where can I view my sales receipt?

Once your order has been processed and shipped, you will receive a sales receipt via email. You can also log in to your account on our website to view and download a copy of your receipt. If you have any issues accessing your receipt, please don't hesitate to contact our customer service team for assistance.

How can I return an item?

We want you to be completely satisfied with your purchase, so if you need to return an item, please follow these steps:

  1. Contact our customer service team within 30 days of receiving your item to request a return.

  2. Once your return request has been approved, we will provide you with a return shipping label and instructions.

  3. Pack the item securely in its original packaging and attach the return shipping label to the outside.

  4. Drop off the package at your nearest shipping location.

Once we receive the returned item, we will issue a refund to the original payment method. Please note that shipping fees are non-refundable, and some items may not be eligible for return. If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team.

Will you restock items indicated as “out of stock?”

We do our best to restock popular items that are marked as "out of stock." However, the availability of a particular item depends on a variety of factors such as demand, production schedules, and supplier availability, among others. If you're interested in a specific item that is currently out of stock, we encourage you to sign up for our email notifications or check back regularly as we update our inventory frequently. If you have any questions about a specific item, please don't hesitate to contact our customer service team for assistance.

Where can I ship my order?

We currently ship orders to addresses within the Pakistan

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